The terms “We,” “Us,” and “Our” refer to Aksharshala, while “You” and “Your” refer to the users of our services.

This Privacy Policy governs the use of the Aksharshala website www.aksharshala.com and outlines how we handle the information collected from you. This document is an electronic record under the Information Technology Act, of 2000, and the rules established thereunder, including any amendments related to electronic records and documents. This Privacy Policy does not require a physical, electronic, or digital signature.

By accessing and using our website, you agree to the terms of this Privacy Policy. It becomes effective when you accept it, either directly or indirectly through use of the website or by any other means, and it governs your relationship with Aksharshala.

This Privacy Policy is published per the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000. It outlines our practices for collecting, using, storing, and transferring sensitive personal data or information.

Please review this Privacy Policy carefully. By using this website, you confirm that you understand and agree to this policy. If you disagree with any part of this Privacy Policy, please refrain from using our website.

By providing your information or using the features of the website, you consent to the collection, storage, processing, and transfer of your personal and non-personal information as described in this policy. You further agree that such actions will not result in any loss or wrongful gain to you or any other person.

User Information

To access certain features and services on our website, you may be required to provide specific information during the registration process, such as your name, email address, gender, age, postal code, payment details, password, phone number, city, state, occupation, interests, and more. This information helps us enhance your experience on our website and tailor our services to better meet your needs.

We collect, store, and use this information to maintain, protect, and improve our services, including for the development of new features. Please note that information available in the public domain or provided under the Right to Information Act, 2005, or any other applicable law will not be considered sensitive.

Cookies

To enhance your experience on our website, we may use cookies or similar technologies. Cookies are small files that assign a unique identifier to your device, helping us understand your preferences and personalize your experience. Cookies do not access your data unless you provide it. Our advertisers may also use cookies, which we do not control.

Our web servers may automatically collect limited information about your device’s connection to the internet, including your IP address. This helps us deliver web pages, tailor content, measure site traffic, and understand the geographic locations of our visitors. However, your IP address does not personally identify you.

Information Sharing

We do not share your sensitive personal information with third parties without your consent, except in the following circumstances:

1. Legal Requirements: We may disclose information if required by law or any legal process, to protect our rights, property, or safety, or that of others.
2. Internal Processing: We may share information with our affiliated companies and employees for processing personal data on our behalf. We ensure that these entities adhere to our Privacy Policy and maintain confidentiality and security measures.

Information Security

We take security seriously and employ measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes regular reviews of our data practices and the implementation of encryption and other security technologies.

All data collected on our website is stored in a secure database, protected by firewalls and accessible only by authorized personnel. However, no security system is entirely foolproof, and we cannot guarantee complete security. Additionally, any information you share in public forums on our site is accessible to anyone with internet access.

Site Monitoring and Featuring

To ensure the quality and integrity of our services, we may monitor user activity on the website. This includes tracking the frequency of visits, user interactions, and engagement with content. We may use this data to feature popular content, improve user experience, and develop new offerings. Any monitoring conducted complies with this Privacy Policy and applicable laws..

Please note that while we may feature content based on user interactions, your data will remain confidential and secure. Featured content is selected based on aggregated data, and individual user information is not disclosed.

Policy Changes

As technology and laws evolve, we may update our Privacy Policy. Any changes will be consistent with the principles under which your data was originally collected.

Grievance Redressal

At Aksharshala, we value your feedback and are dedicated to addressing your concerns promptly. Our Grievance Redressal System is in place to tackle any issues you may face. If you have a complaint or suggestion, please connect with us through info@aksharshala.com. Our team is committed to listening to you and working towards a satisfactory solution. Your experience is important to us, and we are here to assist you every step of the way!